Will AI put you out of a job? Or just revolutionize the way you practice law? Maybe. The jury is still out on AI, but design thinking is an approach that might help you make your law firm seriously more profitable in the short-to-medium range.

Design thinking is a systematic approach to rethinking your business

Good work from the Department of Interior Inspector General. Their conclusions apply just as well to law firms. The length of a password is more important than complexity. It’s better to have a phrase like JonesAndSallyLoveBaskingInSunshine than #si30_584JKL.

Implementing this advice is a no-brainer, since a well chosen phrase is easier to remember than

Theoretically unbreakable encryption schemes like those underpinning blockchain have proven to be less than impermeable in practice, as users of Coinbase discovered upon losing fortunes. Attackers go after the weakest link in the chain, usually the way in which the algorithm is implemented. Perhaps more ominous, the emergence of a new class of devices called

Asking questions can benefit audiences—and presenters—in multiple ways. The biggest personal benefit I have found is simple: I learn things.

Even when an audience answer is off the mark it can prompt me to think about issues in different and better ways. Audience answers often spark useful ideas that never would have occurred to me