The European-based publication The Impact Lawyers is a classy outfit, so I was glad to allow them to reprint my review of Dennis Kennedy‘s excellent book Successful Outcome in Law.
Presentation Tips: Handling Q & A Sessions
Many, maybe most lawyers are reluctant to give presentations, some because they lack confidence in their ability to handle questions. My article with tips on handling Q & A is is now available at LLRX.com.
Knowledge Management, Geometry and Frieda Riley
Very glad to allow the European-based legal journal The Impact Lawyers to reprint my essay Knowledge Management, Geometry and Frieda Riley. This essay will be the preface for my new KM book, now due for publication in April 2022.
The Impact Lawyers newsletter is a good way to get an international perspective on the latest developments in the legal tech field.
Make LinkedIn Work For You–Discount for Students and Young Lawyers
Just noticed: Dennis Kennedy & Allison Shields are running a “back to school” special on the ebook version of Make LinkedIn Work for You, previously recommended here. Great deal at list price, even better at $4.99.
Keeping Fit to Stay Productive
Lawyers sometimes are so busy practicing law and mastering technology that they make the mistake of considering workouts a luxury, something fun. Workouts can and should be that, but they are so much more: A key to productivity.
Jerry Muncy, owner of TypewriterCentral.com, shown here in Great Smoky Mountains National Park, is a classic example. Old enough to be a member of the Big Creek High School Class of 70, he nevertheless maintains a level of fitness such that he routinely outdoes 20-somethings in hiking mountains–and also in office productivity.
Best Book on LinkedIn for Lawyers? Try Kennedy & Shields
Roman Zelichenko‘s recent LinkedIn post questioning the value of LinkedIn prompted me to provide him a recommendation:
On getting back into the legal tech game after being out a few years working as a civil service lawyer with a knowledge management specialty, I needed to get up to speed on recent developments at a 0 to 60 pace. Of course, developing a facility with LinkedIn was a top priority.
Make LinkedIn Work for You: A Practical Guide for Lawyers and Other Legal Professionals by veteran legal tech gurus Dennis Kennedy & Allison C. Shields (now Johs) was by far the most useful guide I found.
It is the best $25 investment I know for the LinkedIn-ambitious lawyer crowd.
A bonus observation: While getting a copy of the LinkedIn book, also pick up a copy of Kennedy’s Successful Innovation Outcomes in Law. Both books were self-published via Amazon. See my post Is Self-Publishing Right for You in case you are interested in exploring this promising new approach to book publication.
Knowing Who To Know–Tips for Lawyers Getting Things Done In Public Service Organizations
The estimable Mel Scott (who runs a great podcast) asks an interesting question:
What’s the most important thing a lawyer should know when starting a new job?
My tip? Don’t spend all your time sucking up to supervisors & the highest people on your entity’s organization charts. Many times the most valuable people to know are on a lower level:
- When I was a teacher before becoming a lawyer, I always made it a point to get in good with the school’s janitor. This served me well.
- When I was a junior lawyer in civil service jobs I made it a point to get in good with key secretaries. This served me even better.
- When I became a wiser lawyer I made it a point to get to know the lower level de facto key movers and shakers in lower positions on the organization chart, the ones who knew where the bodies were buried and knew how to get things done. This served me best of all.
In brief, I always prioritized developing strong relationships with non-supervisors who could benefit me and help me accomplish things that would benefit the organization. This admittedly idiosyncratic approach to legal work in civil service legal jobs worked for me because it complemented my personality:
It’s hard for me to try to get ahead by sucking up to supervisors. Taking the contrary approach of developing lateral relationships works better for me:
- Developing a good relationship with the school janitor helped me because it made any requests I made for assistance his top priority. Spending time making him my buddy gave me much more benefit than I would have gained by sucking up to supervisors.
- Developing a good relationship with key secretaries, becoming friends with them, helped me in multiple ways. For example, more than once I found that when I had blown a deadline or made some other mistake my supervisor’s secretary would try to protect me by downplaying or making excuses for my error. I found this quite amazing. It benefitted me more in the long run than sucking up to supervisors would have done.
- Finally, getting to know the key movers and shakers who did not rank high on the organization enabled me to get more accomplished. This let me help our organization’s mission, especially when I worked for civil service supervisors more interested in high performance appraisals than in creating the benefits their organization was supposed to provide.
The Bottom Line
I found that knowing who to know provided me giant benefits, especially when working in public service jobs, including the civil service. For years I thought this approach was something I had stumbled upon myself, something that worked for me, but would not work for others.
Only later did I discover that academics had provided a theoretical basis for my approach. It was something that would work for anyone savvy enough to understand it. A book from the Harvard Project on Negotiation, Getting It Done: How To Lead When You’re Not In Charge, helped me understand what I was doing and why it worked. These lessons would help many lawyers–especially those in civil service jobs who find their supervisors lacking.
Social Media Marketing for Lawyers?
Unsurprisingly, Conrad Saam, always the curmudgeon, reports that he was the sole contrarian in a recent panel on social media marketing for lawyers. Not drinking the Kool-Aid, right, Conrad?
While every law firm should have a business-card type presence on all major social media forums, social media is generally not a promising direct-to-consumer marketing channel for lawyers. Social media marketing can be good for lawyers, but only a few stand to gain major benefits. This becomes clear when you evaluate the few success stories & ask how many lawyers could follow a comparable trail.
Would somebody like Amy Griggs, a partner in Washington, DC firm Regan Zambri Long, PLLC?, be in this category? Maybe. Her LinkedIn feed is promising, but the jury’s still out.
Own the Map: Marketing Your Law Firm’s Address, Saam‘s new book on marketing for lawyers, convincingly explains why most lawyers should not expect giant benefits from marketing via social media. It’s available from Amazon or the ABA.
Mac OS & iOS/iPadOS Security Updates Needed
Apple has released security updates for a serious security issue. Hackers are actively exploiting a newly discovered vulnerability in iOS/iPadOS 14 and macOS Big Sur. Each should be upgraded immediately to the latest version:
- iPhones: iOS 14.7.1 or higher.
- iPadOS: 14.7.1 or higher.
- MacOS: macOS 11.5.1 or newer.
Lifehacker.com has background information and easy updating instructions.
Let’s be careful out there.
Bad Lawyer Disclaimer Attempt: “I’m Not A Service Provider”
Immigration lawyer innovator/disruptor Roman Zelichenko shared an instructive story via LinkedIn about a real estate lawyer who failed to meet his expectations.
When Zelichenko complained about the low quality of service the lawyer replied:
I don’t know what you mean by “service provider.” I’m a lawyer. I do my job, you get your house, you pay me, and we part ways. Believe me, I won’t lose any sleep over this.
Dinosaur? Maybe. One thing is certain: This is not someone I want working for me–or with me.