Knowledge Management projects live or die on the quantity and quality of information that system users share. Intuitively, the higher percentage of users participate would seem like a critical factor. This is one of the situations where intuition can lead you astray
A century ago, the Italian economist Vilfredo Pareto
No doubt, allowing lawyers and other contributors to law firm knowledge management databases via intranets and other techniques to “brand” their contributions by having their names attached is a powerful motivation technique. However, there are times when its complete opposite, anonymity, has greater power.
Some of your best lawyers may have great material, but be
Jerry Lawson‘s new book Knowledge Management for Lawyers: Creating A Culture of Success is scheduled for publication in August 2021. We will be publishing selected sections here to obtain feedback. The first section is the Preface, in which Mr. Lawson explains the origin of his interest