Successful Innovation Outcomes in Law: A Practical Guide for Law Firms, Law Departments and Other Legal Organizations, by Dennis Kennedy. 212 pages. Kindle and paperback versions are available.

The late World Chess Champion Bobby Fischer liked to say “When I play the Ruy, it’s like milking a cow.” What he meant was that when

Knowledge Management projects live or die on the quantity and quality of information that system users share. Intuitively, the higher percentage of users participate would seem like a critical factor. This is one of the situations where intuition can lead you astray

Pareto’s Law: The 80-20 Rule

A century ago, the Italian economist Vilfredo Pareto